In an Independent Survey, CTI Achieved a 98%

Rating of “Excellent” by Our Customers


As an Avaya BusinessPartner each year "CTI" is required to participate in a customer satisfaction survey. This survey is performed for Avaya in a confidential fashion by Global Customer Value Management, LLC, an independent market research firm. CTI has consistently achieved a rating of “excellent” by our customers and has repeatedly scored among the highest in the nation.

We are proud of our ability to service our customers in a fashion that is second to none.